There are two ways to contact the support team:
- To contact us via email, it's best to sign into the platform and to click on Get Help link at the top. The same link is also available from inside the App Builder (from the Hamburger menu).
- Forum: https://forum.appery.io/.
- To reach us directly via email: [email protected].
Before contacting the support team, please read our Support Policy. A lot of questions that we get are related to app development, custom coding and are not covered by support unless you have a paid support option.
Please provide as much information as possible about your problem. Make sure you provide the following information:
- What exactly doesn't work. Include screenshots, exact error messages, and where you get this error/problem.
- Please tell us what you have tried to solve this problem. Debugging Your App page has a lot of information on how to debug your app. Debugging is a part of any development. Please debug first before contacting support.
- Whether you run the app in a desktop browser, using the Tester App, or directly on the device.
- What your device type and operating system version are.
Updated 3 months ago